FAQs

Frequently asked questions

Yes. Strictly 21+ only.
We verify age for all online orders and may request valid government-issued ID for in-store purchases. If you’re not 21, we cannot sell to you. No exceptions.

Yes — but we follow all federal and state regulations.

All vape-related orders:

  • Comply with the PACT Act

  • Require Adult Signature upon delivery

  • Cannot ship via USPS

  • Must be delivered via approved private carriers

If your address cannot accept adult signature delivery, we cannot ship the order.

Orders typically process within 1–2 business days.

Delivery times vary depending on carrier and location, but most Arizona orders arrive within 2–5 business days.

You’ll receive tracking information once your order ships.

Yes. 100%.

We do not carry clones or knockoffs. Every brand we stock is verified authentic. If it’s on our shelf, it’s the real deal.

Electronics (like e-rigs or vape devices):
If defective, we’ll help you with manufacturer warranty support.

Glass Products:
Due to the fragile nature of glass, all sales are final unless damaged before delivery. If your item arrives broken, contact us within 24 hours with photos.

Disposable Vapes:
Due to health regulations, these are final sale unless manufacturer defective.

Contact us within 24 hours of delivery.
Include:

  • Order number

  • Photos of the damaged item

  • Photos of the packaging

We’ll review and resolve it quickly.

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